University Orthopedics is currently recruiting for the following positions:


Therapy Receptionist

Reports to: Therapy Director / Therapy Site Manager
Location: Butler

The Therapy Receptionist coordinates patient care services within the Therapy Department. This job involves numerous tasks which impact the patient’s interaction with the Therapy Department.

Responsibilities:

  • Schedule therapy patient appointments, check patient’s insurance benefits, and collect co-payments
  • Answer and return therapy phone calls; communicate with insurance companies
  • Register patients and update patient demographics in the EMR system
  • Check in and checkout patients from therapy
  • Discharge patients / episodes of care from therapy schedule
  • Assist with billing needs
  • Batch out at the end of the shift and verify co-pays with cash collected. Provide verified and completed batch to the office Site Manager at the end of the day.
  • Scan documents into the EMR system
  • Other duties as assigned
  • Medical Records

Requirements:

  • Interpersonal skills to deal effectively with staff, patients and physicians
  • Computer experience and accuracy in data entry regarding patient appointments and scheduling
  • Ability to multi-task in a fast paced environment
  • Ability to work in a high-volume patient based clinic
  • Professional, pleasant, and cheerful
  • Organizational skills
  • Knowledge of third-party billing helpful
  • Medical experience and knowledge of medical terminology
  • Ability to maintain confidentiality
  • Must be flexible with work hours
  • High School diploma or equivalent

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Front Desk Check in and Check out Receptionist

Location: EG

This is a full-time position, 40 hours a week. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are a must.

Responsibilities:

  • Locate and process referrals at the time of visit
  • Complete patient check-in and check-out for a specific office location and pod
  • Schedule follow up appointments at UOI locations/offices
  • Facilitate appointment scheduling for external referrals
  • Check in upon arrival to clinic, register walk-in patients and identify existing patients; correctly add / edit demographic information to include email address, guarantor, and coverage and obtains necessary signatures.
  • Collect co-pays and patient account balance and collection balance.
  • Answering front desk telephones and directs calls as appropriate.
  • Print schedules and superbills for next-day provider visits.
  • Batching out at the end of the shift and verifying co-pays with cash collected.
  • Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source and monitoring clinical inboxes.
  • Obtains verification of DME benefits.
  • Demonstrates expected Customer Service behaviors
  • Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.
  • Maintain a professional appearance and work environment
  • Must be able to travel to all sites
  • Other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Excellent customer service skills
  • Knowledge of MS Office and EMR systems/ practice management systems
  • Knowledge of insurance eligibility and verification
  • Motivated individual with team approach

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Durable Medical Equipment Fitter (DME)

Reports to: DME and Ortho Tech Manager

The Durable Medical Equipment Fitter is responsible for anything related to and concerning DME within University Orthopedics (UOI), including but not limited to fitting, refitting, custom measurement, education, billing, collection of co-ins/Deductible and patient satisfaction. The ideal candidate will order and follow up on DME orders. He or she will communicate with the patient care staff, patients and families regarding durable medical equipment issues. The individual will maintain the databases and files related to the durable medical equipment orders. The work in this position contributes to patientís overall successful interaction within the office. Exceptional people skills are needed.

Responsibilities:

  • Provides direct patient care by fitting and instructing DME products to patients pre-operatively, post-operatively, or during a scheduled office visit.
  • Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
  • Assist staff and physicians in problem solving in regard to type of brace and fitting that best suits the patient and their situation.
  • Reports any abnormalities in the forms to the DME Coordinator.
  • Responsible for recording the details in the patientís medical record as well as completing all of the necessary documentation in order for the billing department to submit the DME claim to the patientís insurance carrier.
  • Interfaces with billing department on issues relating to DME bills, resolves identified problems in a timely manner.
  • Adheres to all Federal and State regulations, agency policies and protocols relating to the DME functions.
  • Other duties as assigned.

Requirements:

  • Must be eligible for RI licensure as a PTA, OTA, ATC or have 1 year of orthopedic medical experience and/or DME experience.
  • Knowledge of word processing, spreadsheets, and databases.
  • The ability to work quickly and accurately, and pay attention to detail.
  • Establish and maintain effective working relationships with patients, employees and the providers.
  • Knowledge of Medical terminology, Insurance Claims, and Insurance Benefits.
  • Knowledge of medical billing/collection practices..
  • Excellent skills in verbal and written communication and patient care.
  • Judgment, decision making, and time management skills.
  • Ability to organize multiple projects and assignments at once.

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Administrative Assistant/Surgical Coordinator

Location: East Greenwich

This is a full-time position, Monday through Friday. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are needed.

Responsibilities:

  • Schedule patient follow up appointments when necessary
  • Schedule tests, referrals, and surgeries
  • Provide coverage for front desk reception and secretarial duties
  • Answer and return phone calls; communicate with insurance companies
  • Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education.
  • Register patients and update patient demographics
  • Ensure that all appropriate paperwork is completed prior to scheduling procedure
  • Ensure correct codes and patient information is provided to OR booking offices
  • Appropriately coordinates number and length of cases booked per OR session
  • Assists in scheduling patients, check patient’s insurance benefits, and collect co-payments
  • Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source.
  • Answer and triage patient phone calls
  • Other administrative duties as assigned

Requirements:

  • High School education or equivalent
  • Prior medical experience preferred
  • Must be able to travel to all UOI sites
  • Good computer skills including Microsoft office and outlook
  • Efficiently assist in the coordination of a busy office, including use of email, document scanning, and word processing
  • Ability to be professional, pleasant, cheerful, and enthusiastic demeanor
  • Ability to pay attention to detail
  • Excellent interpersonal skills including telephone etiquette
  • Motivated individual with team approach

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Medical Assistant / Administrative Assistant

Reports to: Clinical Manager

Responsible for assisting physicians and physician’s assistant as a Certified Medical Assistant and Administrative Assistant with patient care, clerical, environmental and organizational tasks.

CMA Responsibilities:

  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
  • Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
  • Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; preparing patients for x-rays; taking electrocardiograms; removing sutures; taking cast off, and changing dressings.
  • Educates patients and family by providing medication and diet information and instructions; answering questions.
  • Monitor patient’s environmental safety (e.g., fall precautions faulty equipment, transmission precautions).
  • Completes records by recording patient examination, treatment, and test results
  • Ability to identify abnormal patient values for triages purposes
  • Maintains patient confidence and protects operations by keeping patient care information confidential.
  • Document medical information using approved medical terminology in the EHR system.
  • Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Prepares list of medical supplies needed.
  • Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.

Administrative Duties:

  • Contacts insurance companies to verify benefits and obtain pre-authorizations
  • Prepare patient charts for eligibility: workers compensation authorization, obtain PCP referrals when necessary, documentation and charts are completed prior to visit.
  • Performs secretarial/clerical duties including prepare and process correspondence
  • Obtain provider signatures on dictation and other necessary documents
  • Assist with Patient paperwork
  • Schedule follow up appointments at UOI locations/offices
  • Facilitate appointment scheduling for external referrals
  • Process attorney requests in a timely manner.
  • Requests, locates, sends and receives patient medical records
  • Manage patient schedule
  • Interact with patients face to face and by telephone
  • Answer and triage patient phone calls, making determinations regarding routine vs. urgent needs and discussing with provider as appropriate
  • Other duties as assigned

Requirements:

  • Must be certified as a Medical Assistant (CMA) ** Must be a credentialed medical assistant or Licensed health professionals.
    Certified Medical Assistant. Certification through AMA, NCCT, NHA, or AMT
    OR
  • RI licensed Certified Nursing Assistant
  • RI licensed LPN, PT, PTA, OT or OTA
  • RI licensed ATC (Athletic Trainer Certified)
  • Knowledge of healthcare field and medical specialties
  • Medical terminology
  • Clinical skills, documentation skills, and communication skills
  • Ability to perform various clinical procedures while in exam room
  • Computer skill proficiency in EHR, Microsoft word and outlook
  • Efficiently assist in the coordination of a busy office, including use of email, document scanning, and word processing
  • Professional, pleasant, cheerful, enthusiastic demeanor, neat appearance required
  • Attention to detail
  • Excellent interpersonal skills including telephone etiquette
  • Motivated individual with team approach
  • Ability to sit or stand for extended period of time
  • Must be able to travel to all sites

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Front Desk Check in and Check out Receptionist

This is a full-time position, 40 hours a week. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are a must.

Responsibilities:

  • Locate and process referrals at the time of visit
  • Complete patient check-in and check-out for a specific office location and pod
  • Schedule follow up appointments at UOI locations/offices
  • Facilitate appointment scheduling for external referrals
  • Check in upon arrival to clinic, register walk-in patients and identify existing patients; correctly add / edit demographic information to include email address, guarantor, and coverage and obtains necessary signatures.
  • Collect co-pays and patient account balance and collection balance.
  • Answering front desk telephones and directs calls as appropriate.
  • Print schedules and superbills for next-day provider visits.
  • Batching out at the end of the shift and verifying co-pays with cash collected.
  • Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source and monitoring clinical inboxes.
  • Obtains verification of DME benefits.
  • Demonstrates expected Customer Service behaviors
  • Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.
  • Maintain a professional appearance and work environment
  • Must be able to travel to all sites
  • Other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Excellent customer service skills
  • Knowledge of MS Office and EMR systems/ practice management systems
  • Knowledge of insurance eligibility and verification
  • Motivated individual with team approach

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Physician Assistant (PA)

Reports to: Division of Adult Reconstruction of Hip and Knee
Physician: Dr. Antoci

The PA will be responsible for the evaluation and nonoperative management of patients with musculoskeletal complaints and acute/chronic conditions of the Hip and Knee, as well as some involvement in the operating room as a surgical assistant. Full-time salaried position, working 4 days a week 10 hours per day with excellent benefits. Some flexible hours depending upon clinical scheduling.

Responsibilities:

  • Maintain an independent schedule and evaluate patients independently as well as under the direction of the supervising physicians.
  • Perform routine outpatient procedures and surgeries including: regional anesthesia, tendon repair, incision and drainage, and wound closure and management
  • Assist physician in examining and diagnosing skeletal and joint problems
  • Order and interpret test results and recommended treatment of patients
  • Administer injections as needed when indicated
  • Round on hospital in-patients and provide consultation services as directed by the supervising physicians
  • Provide postoperative patient care
  • Write prescriptions and medical orders
  • Participate in Division research and educational activities
  • Interact and work with orthopedic surgery residents and division fellows
  • Must be able to travel to other UOI offices as needed

Requirements:

  • Must be licensed or able to obtain a license as a Physician’s Assistant in State of Rhode Island
  • Minimum 2 years’ experience as a Physician’s Assistant or a new PA graduate with some Orthopedics experience.
  • High energy, motivation, and high efficiency
  • Interpersonal skills including excellent communication skills to deal effectively with staff, patients and physicians in a knowledgeable, professional and courteous manner
  • Professional, pleasant, and enthusiastic demeanor
  • Ability to maintain confidentiality of patient records

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Appointment Coordinator

Reports to: Call Center Appointment Coordinator Manager

This full-time, team oriented position is responsible for answering incoming calls; scheduling, rescheduling and canceling patient appointments; directing calls to the proper locations; processing incoming referrals; various operator and administrative duties as assigned. Must be professional, compassionate, detail-oriented, have exceptional phone skills, strong communication skills and be able to handle a very fast-paced environment.

Responsibilities:

  • Promptly answer the telephone using positive and clear communication
  • Register patient; obtain and enter accurate demographic information into computer system (address, telephone number, name of insurance and verification of health insurance)
    or self-pay status.
  • Work closely with billing team for insurance eligibility, and insurance referral requirements.
  • Schedule appointment correctly – triage patient problem and schedule with appropriate UOI physician.
  • Review appointment date, time, location, and provider name
    with caller.
  • Prepare patient for appointment-what to bring, location, etc. (including insurance card, medications, office visit fee, parking, etc.)
  • Remind caller of cancellation/no-show policy
  • Answer questions and offer other information, as requested, to provide patient-focused
    service and a positive impression of the organization
  • Efficient use of Athena EMR for appointment scheduling as well as sending messages to providers and coworkers.
  • Other duties as assigned

Requirements:

  • Ability to communicate effectively on the telephone
  • Ability to handle a "call center" environment: work quickly and multi-task.
  • Ability to handle confidential and sensitive information.
  • Ability to exercise good telephone manners to handle calls appropriately.
  • Ability to demonstrate compassion and sensitivity to caller.
  • Ability to demonstrate good customer service.
  • Ability to work in a team oriented environment.
  • Very familiar with computer functions and Microsoft programs.
  • Ability to type quickly and accurately while speaking on the phone.
  • High school graduate with demonstrated maturity to deal with confidential information.
  • Pertinent job-related experience and familiarity to medical terminology.
  • Professional, pleasant, cheerful, and neat appearance required.
  • Ability to speak Spanish a plus.

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


Radiologic Technologist Per Diem

Under the general supervision of the diagnostic imaging supervisor and/or Lead technologist, you will perform x-ray examination procedures requested by UOI providers. You will also be expected to:

Responsibilities:

  • Ensure equipment is functioning properly and report any malfunctions to the lead technologist.
  • Properly Identify and prepare patients for radiologic procedures and performs x-ray exams following established protocols and procedures for patient care and safety.
  • Accurately select the correct patient, anatomy and protocols to complete exam.
  • Confirm, schedule and Log completed radiologic procedures in computer and site schedules.
  • Clean and maintain equipment and examination rooms at all times.
  • Stocks necessary medical and radiologic supplies.

Requirements:

  • Two years of formal training in an approved School of Radiologic Technology.
  • American Registry of Radiologic Technologist (R) (ARRT) registration or pending registration
  • Current CPR/ BLS certification
  • Demonstrate knowledge and skills necessary to provide basic x-ray procedures.
  • Knowledge of anatomy, physiology and body mechanics necessary to safely perform x-ray exams.
  • Basic knowledge of radiology equipment including safety hazards common to radiology.
  • Basic understanding of computer functions necessary to perform x-ray exams
  • Ability to communicate clearly and provide routine diagnostic imaging procedures to children, adolescents, adults and geriatric patients with consideration to cultural and developmental stages during the exam process.
  • Ability to establish effective relationships with providers, staff, patients and families

Experience:

One year of customer service experience in a health care setting is preferred. Special consideration given for prior orthopedic clinical experience.

Interested applicants should submit their resume to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573


JOB DESCRIPTION: Certified Medical Assistant
Locations: Providence

GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians and physicianís assistant as a Certified Medical Assistant with patient care, clerical, environmental and organizational tasks.

Essential Functions:

  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
  • Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
  • Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
  • Educates patients by providing medication and diet information and instructions; answering questions.
  • Monitor patientís environmental safety (e.g., fall precautions faulty equipment, transmission precautions).
  • Completes records by recording patient examination, treatment, and test results
  • Ability to identify abnormal patient values for triages purposes
  • Maintains patient confidence and protects operations by keeping patient care information confidential.
  • Document medical information using approved medical terminology in the EHR system.

Knowledge, Skills, Abilities and Personal Characteristics:

  • Must be certified as a Medical Assistant (CMA)
  • ** Must be done by ďcredentialed medical assistants or Licensed health professionals.
  • Certified Medical Assistant. Certification through AMA, NCCT, NHA, or AMT
  • o RI licensed Certified Nursing Assistant
  • o RI licensed PT, PTA, OT or OTA
  • o RI licensed ATC (Athletic Trainer Certified)
  • Clinical skills, documentation skills, and communication skills
  • Ability to perform various clinical procedures while in exam room
  • Computer skill proficiency in EHR, Microsoft word and outlook
  • Efficiently assist in the coordination of a busy office, including use of email, document scanning, and word processing
  • Professional, pleasant, cheerful, enthusiastic demeanor, neat appearance required
  • Attention to detail
  • Excellent interpersonal skills including telephone etiquette
  • Motivated individual with team approach
  • Must be able to travel to all sites

Interested applicants should submit their resume to HR by email at hr@universityorthopedics.com or fax 401-457-1573.

Posted: 05/22/2016
Equal Opportunity Employer

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SPECIALTY CENTERS
  • Spine
    • The Spine Center are referred back and neck pain patients across the New England States.
  • Hand & Wrist
    • The Hand & Wrist center deals with both surgical and nonsurgical treatment of conditions and problems.
  • Joint Replacement
    • The Joint Replacement Center provides the most modern treatment options for knee, hip, and shoulder replacement
  • Pediatric Orthopedics
    • The Pediatric Orthopedic Center consist of three surgeons who specialize in the care of children.
  • Foot & Ankle
    • The Foot & Ankle Center involves clinical teams that specialize in foot and ankle surgery.
  • Shoulder & Elbow
    • The Shoulder & Elbow Center includes orthopedic surgeons and therapists who specialize in shoulder and elbow.
  • Sports Medicine
    • The Sports Medicine Center helps those with sports-related injuries recover quickly to return to activity.
  • Trauma & Fracture
    • The Trauma & Facture center works closesly together with Rhode Island Hospital's trauma specialists to identify injuries.
  • Oncology
    • Our orthopedic oncology center includes the expertise of a specialist in oncology and reconstructive surgery.
  • Cartilage Repair Center
    Cartilage Repair
    • The Cartilage Repair Center offers state-of-the-art treatment of joint cartilage lesions
  • Orthodirect for sprains, fractures, work accidents, sports injuries
    Ortho Direct
    • Ortho Direct treats patients with urgent orthopedic needs from sprains, fractures, work accidents & sports injuries.
Brochures & Journals
  • Back to Life Journal
    • Subscribe to our Back to Life Journal to read information on the latest advances on joint replacement, sports medicine, orthopedic problems and back and neck pain.
Home Remedy Book
  • Home Remedy Book
    • Have back or neck pain? Learn what causes symptoms and the home remedies that relieve pain. University Orthopedics mails out Home Remedy Books to residents throughout the New England area.
About Us

University Orthopedics in Providence, Rhode Island, is a regional referral center for patients with back and neck pain, joint pain, sports medicine problems, shoulder pain, hand problems, hip and knee pain, and foot and ankle injury. University Orthopedics utilizes fellowship-trained, sub-specialized physicians to treat a variety of orthopedic problems.

  • PROVIDENCE 1
    2 Dudley Street, Suite 200
    Providence, RI 02905
    Phone: 401-457-1500

  • PROVIDENCE 2
    100 Butler Drive
    Providence, RI 02906
    401-277-0790

  • MIDDLETOWN
    345 Valley Rd.
    Middletown, RI 02842
    401-457-1500

  • EAST GREENWICH
    1598 South County Trail, Suite 100
    East Greenwich, RI 02818
    Phone: 401-884-1177