Employment Opportunities
University Orthopedics is currently recruiting for the following positions:
JOB DESCRIPTION: Appointment Coordinator – Pediatrics Division
Responsible to: Director of Operations & COO
This full-time position provides professional customer service by scheduling patient appointments and directing calls appropriately within the practice. The work in this position contributes to the patient’s overall successful interaction with the office.
Principal Duties and Responsibilities
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Promptly answer the telephone using positive and clear communication.
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Triage incoming calls appropriately scheduling patient appointments or directing calls throughout Pediatric Division.
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Register patients into practice management system. Obtain correct patient demographics and insurance information and verify insurance eligibility.
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Answer incoming calls for Pedi Pod during clinical hours. Working with patient secretaries to relay incoming messages and patient inquiries.
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Establish and maintain effective relationships with Pediatricians throughout the state and surrounding areas to streamline patient referrals.
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Coordinator and interpreter services for language and hearing impaired patients.
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Maintain daily tally of call types and report data monthly to supervisor.
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Maintain strictest confidentiality and adhere to all HIPAA guidelines/regulations.
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Other duties as assigned.
Skill and Abilities Needed:
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High school graduate with demonstrated maturity to deal with confidential information.
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Minimum of one-year work experience in customer service.
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Pertinent job-related experience and familiarity to medical terminology.
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Professional, pleasant, cheerful, and neat appearance required.
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Ability to speak Spanish a plus.
Interested applicants should submit their resume to Human Resources via email to: hr@UniversityOrthopedics.com
Posted: 05/30/2013
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JOB DESCRIPTION: Billing / Collections Specialist
Responsible to: Director of Revenue Cycle
Summary:
CPC preferred, needed for a large orthopedic practice in Providence. This is a full time position in the Billing Department with excellent benefits and flexible hours.
Essential Functions:
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Researches all information needed to complete billing process including gathering charge information from physicians, and posting payments into practice management system
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Follow up on claims, including tracking denials, resolving underpayments in a timely manner, managing refunds, and filing appeals
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Assist with answering billing calls
Special Projects as assigned
Experience:
Skills:
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Orthopedics surgical billing experience preferred
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Interpersonal skills to deal effectively with patients, physicians, and staff
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Organizational skills to schedule time appropriately
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Ability to follow collection account to a successful conclusion
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Knowledge of third party billing and other collection skills
Interested applicants should submit their resume to Human Resources via email to: hr@UniversityOrthopedics.com
Posted: 4/18/13
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JOB DESCRIPTION: Patient Secretary – Starting 7/1/13
Responsible to:Dr. Christopher Got, Hand Division
The work in this position contributes to patient’s overall successful interaction within the office. Exceptional people skills are needed. This is a 40-hour a week position (Monday thru Friday). Candidate must be willing to travel between sites.
Skills Needed:
Administrative and organizational skills to coordinate patient-care activities:
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Prepare patient charts for visit, verify benefits/eligibility, obtain PCP referrals when necessary, and update patient demographics in practice management system.
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Open correspondence and sort all patient mail
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Obtain physician’s / provider’s signature on dictation; send out correspondence to referring physicians and PCPs.
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Manage physician’s administrative & patient schedule; manage surgical schedule and obtain authorizations, if applicable.
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Interact with patients and schedule appointments; answer and triage patient phone calls.
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Act as medical assistant during clinical days: Order tests and schedule follow up appointments.
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Handle medical records requests- filing, faxing, and assisting with patient paperwork
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Other duties as assigned
Education & Experience:
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Prior candidate with prior medical experience
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Interpersonal skills including excellent communication skills to deal effectively with staff, physicians and patients in courteous manner
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Professional, pleasant, cheerful and neat appearance required
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Ability to maintain confidentiality
Interested applicants should submit their resume to Human Resources via email to: hr@UniversityOrthopedics.com Posted: 4/16/13
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JOB DESCRIPTION: Physical Therapist
Responsible to: PT Site Coordinator/Director of PT
This is a full time position, 40 hours a week-Monday thru Friday, in the Providence
office of University Orthopedics.
Skills Needed:
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Evaluate patients of various ages with musculoskeletal dysfunction
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Design appropriate treatment interventions based on findings in evaluation
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Perform necessary paperwork to ensure compliance with federal and insurance
regulations
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Provide timely and appropriate billing information for services provided
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Team oriented professional
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Excellent interpersonal and time management skills
Education and Experience:
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Graduate of an accredited physical therapy program
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Licensed or eligible for licensure as a physical therapist in the State of RI
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Previous experience in outpatient orthopedics/musculoskeletal rehab preferred
Interested applicants should submit their resume to hr@UniversityOrthopedics.com
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JOB DESCRIPTION: Physical Therapy Services Clinic Coordinator 
General summary of duties: Responsible for coordinating operations and
activities of the clinic as assigned.
Supervision Received: Reports to Director of Physical Therapy
Supervision Exercised: Supervises clinic staff as assigned.
Essential Functions:
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Assists with hiring, training, and supervising assigned
staff helping them develop performance goals and
objectives.
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Assists with performance evaluation and, recommends merit
increases, promotions, and disciplinary actions.
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Maintains clinic area, offices, and equipment.
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Provides data for financial and statistical purposes.
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Assists in the creation and implementation of medical
support and computer systems and procedures.
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Monitors appointment, patient flow, medical records,
and staff.
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Supervises fee, credit and collection procedures.
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Ensures compliance with regulations and with clinic
standards of quality patient care.
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Identifies and resolves operational problems.
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Attends required meetings and participates in
committees as requested.
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Participates in professional development activities to
keep current with health care trends and practices.
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Maintains strictest confidentiality.
The job holder must demonstrate current competencies applicable to the job
position.
Education: Bachelor’s degree in physical therapy.
Experience: Minimum of 2-3 years experience in outpatient physical therapy.
Requirements: Certificate/License: current RI PT licensure.
Knowledge:
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Knowledge of organization policies and procedures.
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Knowledge of fiscal management and human resource management
practices.
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Knowledge of computer systems, programs and applications.
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Knowledge of health care administration principles.
Skills:
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Skill in gathering, analyzing and interpreting information.
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Skill in written and verbal communication.
Abilities:
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Ability to exercise initiative, problem-solving,
decision-making.
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Ability to apply policies and principles to solve everyday
problems and deal with a variety of situations.
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Ability to work effectively with patients, staff, public.
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Ability to identify problems and recommend solutions.
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Ability to establish priorities and coordinate work
activities.
Physical/Mental Demands: Requires sitting and standing associated
with a normal office environment.
Environmental/Working Conditions: Normal office environment.
Occasional evening work.
This description is intended to provide only basic guidelines for
meeting job requirements. Responsibilities, knowledge, skills,
abilities and working conditions may change as need evolve.
Interested applicants should submit resumes to hr@universityorthopedics.com
Posted: 8/15/12
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Disclaimer:
Where pictures of patients are displayed, the patients of University Orthopedics have consented to have their picture in this website for the purpose of patient education.
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