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We will be closed on November 22nd and 23rd for Thanksgiving. We will reopen November 26 at regular business hours. If you are experiencing an emergency please call 911.
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We will be closing at 12:00pm on December 24st, 2018 for Christmas Eve. We will reopen December 26 at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on December 25th, 2018 for Christmas Day. We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.
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We will be closing at 12:00pm on December 31st, 2018 for New Years Eve. We will reopen January 2nd at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on January 1st, 2019 for New Years Day. We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on February 18th, 2019 for President's Day. We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on May 27, 2019 for Memorial Day. We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on July 4th, 2019 for Independence Day. We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on August 12th, 2019 for Victory Day.We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on September 2nd, 2019 for Labor Day. We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.
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We will be closed on October 14th, 2019 for Columbus Day. We will reopen tomorrow at regular business hours. If you are experiencing an emergency please call 911.

Career Opportunities

University Orthopedics is currently recruiting for the following positions:

Call Center Appointment Coordinator

Location: Providence, RI
Responsible to: Call Center Appointment Coordinator Manager

This full-time, team oriented position is responsible for answering incoming calls; scheduling, rescheduling and canceling patient appointments; directing calls to the proper locations; processing incoming referrals; various operator and administrative duties as assigned. Must be professional, compassionate, detail-oriented, have exceptional phone skills, strong communication skills and be able to handle a very fast-paced environment.

Responsibilities:

  • Promptly answer the telephone using positive and clear communication
  • Register patient; obtain and enter accurate demographic information into computer system (address, telephone number, name of insurance and verification of health insurance) or self-pay status.
  • Work closely with billing team for insurance eligibility, and insurance referral requirements.
  • Schedule appointment correctly – triage patient problem and schedule with appropriate UOI physician.
  • Review appointment date, time, location, and provider name with caller.
  • Prepare patient for appointment-what to bring, location, etc. (including insurance card, medications, office visit fee, parking, etc.)
  • Remind caller of cancellation/no-show policy
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
  • Efficient use of Athena EMR for appointment scheduling as well as sending messages to providers and coworkers.
  • Other duties as assigned

Requirements

  • Ability to communicate effectively on the telephone
  • Ability to handle a "call center" environment: work quickly and multi-task.
  • Ability to handle confidential and sensitive information.
  • Ability to exercise good telephone manners to handle calls appropriately.
  • Ability to demonstrate compassion and sensitivity to caller.
  • Ability to demonstrate good customer service.
  • Ability to work in a team oriented environment.
  • Very familiar with computer functions and Microsoft programs.
  • Ability to type quickly and accurately while speaking on the phone.
  • High school graduate with demonstrated maturity to deal with confidential information.
  • Pertinent job-related experience and familiarity to medical terminology.
  • Professional, pleasant, cheerful, and neat appearance required.
  • Ability to speak Spanish a plus.

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573.


Front Desk Check in and Check out Receptionist

Reports to: Site Manager
Location: East Greenwich

This is a full-time position, 40 hours a week. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are a must.

Responsibilities:

  • Locate and process referrals at the time of visit
  • Complete patient check-in and check-out for a specific office location and pod
  • Schedule follow up appointments at UOI locations/offices
  • Facilitate appointment scheduling for external referrals
  • Check in upon arrival to clinic, register walk-in patients and identify existing patients; correctly add / edit demographic information to include email address, guarantor, and coverage and obtains necessary signatures.
  • Collect co-pays and patient account balance and collection balance.
  • Answering front desk telephones and directs calls as appropriate.
  • Print schedules and superbills for next-day provider visits.
  • Batching out at the end of the shift and verifying co-pays with cash collected.
  • Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source and monitoring clinical inboxes.
  • Obtains verification of DME benefits.
  • Demonstrates expected Customer Service behaviors
  • Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.
  • Maintain a professional appearance and work environment
  • Must be able to travel to all sites
  • Other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Excellent customer service skills
  • Knowledge of MS Office and EMR systems/ practice management systems
  • Knowledge of insurance eligibility and verification
  • Motivated individual with team approach

Interested applicants should submit their resume and cover letter to the Human Resourcesvia email to hr@universityorthopedics.com or fax 401-457-1573.


Front Desk Check in and Check out Receptionist

Reports to: Site Manager
Location: Johnston

This is a full-time position, 40 hours a week. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are a must.

Responsibilities:

  • Locate and process referrals at the time of visit
  • Complete patient check-in and check-out for a specific office location and pod
  • Schedule follow up appointments at UOI locations/offices
  • Facilitate appointment scheduling for external referrals
  • Check in upon arrival to clinic, register walk-in patients and identify existing patients; correctly add / edit demographic information to include email address, guarantor, and coverage and obtains necessary signatures.
  • Collect co-pays and patient account balance and collection balance.
  • Answering front desk telephones and directs calls as appropriate.
  • Print schedules and superbills for next-day provider visits.
  • Batching out at the end of the shift and verifying co-pays with cash collected.
  • Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source and monitoring clinical inboxes.
  • Obtains verification of DME benefits.
  • Demonstrates expected Customer Service behaviors
  • Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.
  • Maintain a professional appearance and work environment
  • Must be able to travel to all sites
  • Other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Excellent customer service skills
  • Knowledge of MS Office and EMR systems/ practice management systems
  • Knowledge of insurance eligibility and verification
  • Motivated individual with team approach

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573.


Front Desk Check in and Check out Receptionist

Reports to: Site Manager
Location: Middletown

This is a full-time position, 40 hours a week. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are a must.

Responsibilities:

  • Locate and process referrals at the time of visit
  • Complete patient check-in and check-out for a specific office location and pod
  • Schedule follow up appointments at UOI locations/offices
  • Facilitate appointment scheduling for external referrals
  • Check in upon arrival to clinic, register walk-in patients and identify existing patients; correctly add / edit demographic information to include email address, guarantor, and coverage and obtains necessary signatures.
  • Collect co-pays and patient account balance and collection balance.
  • Answering front desk telephones and directs calls as appropriate.
  • Print schedules and superbills for next-day provider visits.
  • Batching out at the end of the shift and verifying co-pays with cash collected.
  • Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source and monitoring clinical inboxes.
  • Obtains verification of DME benefits.
  • Demonstrates expected Customer Service behaviors
  • Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.
  • Maintain a professional appearance and work environment
  • Must be able to travel to all sites
  • Other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Excellent customer service skills
  • Knowledge of MS Office and EMR systems/ practice management systems
  • Knowledge of insurance eligibility and verification
  • Motivated individual with team approach

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573.


Full Time Radiologic Technologist

Under the general supervision of the diagnostic imaging supervisor and/or Lead technologist, you will perform x-ray examination procedures requested by UOI providers. You will also be expected to:

Responsibilities:

  • Ensure equipment is functioning properly and report any malfunctions to the lead technologist
  • Properly identify and prepare patients for radiologic procedures and perform x-ray exams following established protocols and procedures for patient care and safety
  • Accurately select the correct patient, anatomy and protocols to complete exam
  • Confirm, schedule and log completed radiologic procedures in computer and site schedules
  • Clean and maintain equipment and examination rooms at all times
  • Stocks necessary medical and radiologic supplies

Requirements:

  • Two years of formal training in an approved School of Radiologic Technology
  • American Registry of Radiologic Technologist (R) (ARRT) registration or pending registration
  • Current CPR/ BLS certification
  • Demonstrate knowledge and skills necessary to provide basic x-ray procedures
  • Knowledge of anatomy, physiology and body mechanics necessary to safely perform x-ray exams.
  • Basic knowledge of radiology equipment including safety hazards common to radiology
  • Basic understanding of computer functions necessary to perform x-ray exams
  • Ability to communicate clearly and provide routine diagnostic imaging procedures to children, adolescents, adults and geriatric patients with consideration to cultural and developmental stages
    during the exam process
  • Ability to establish effective relationships with providers, staff, patients and families
  • One year of customer service experience in a health care setting is preferred. Special consideration given for prior orthopedic clinical experience.

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573.


Physician Assistant (PA)

Doctors: Dr. Cohen and Dr. Lucas

The PA will be responsible for the evaluation and nonoperative management of patients with musculoskeletal complaints and acute/chronic conditions of orthopedics related injuries as well as functioning as a surgical assistant.

Principal Duties and Responsibilities:

  • Maintain an independent schedule and evaluate patients independently as well as under the direction of the supervising physician.
  • Perform routine outpatient procedures and surgeries including: regional anesthesia, tendon repair, incision and drainage, and wound closure and management.
  • Assist physician in examining and diagnosing skeletal and joint problems.
  • Order and interpret test results and recommended treatment of patients.
  • Administer injections as needed when indicated.
  • Provide postoperative patient care.
  • Write prescriptions and medical orders.
  • Participate in Division research and educational activities.
  • Interact and work with orthopedic surgery residents and fellows.
  • Must be able to travel to other UOI offices as needed.

Skills and Abilities:

  • Must be licensed as a Physician’s Assistant in State of Rhode Island
  • New PA graduate or a PA with 1-2 years’ experience
  • Interpersonal skills including excellent communication skills to deal effectively with staff, patients and physicians in a knowledgeable, professional and courteous manner
  • Professional, pleasant, and enthusiastic demeanor
  • Ability to maintain confidentiality of patient records

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573.


Administrative Office Assistant (Float)

Reports to: Administrative Manager

This is a full-time position, Monday through Friday. Hours and location will vary depending on the needs of the company. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are needed.

Responsibilities:

  • Provide float coverage for various physician offices
  • Schedule patient follow up appointments when necessary
  • Schedule tests, referrals, and surgeries
  • Provide float coverage for front desk reception and secretarial duties
  • Answer and return phone calls; communicate with insurance companies
  • Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education.
  • Register patients and update patient demographics
  • Ensure that all appropriate paperwork is completed prior to scheduling procedure
  • Ensure correct codes and patient information is provided to OR booking offices
  • Appropriately coordinates number and length of cases booked per OR session
  • Assists in scheduling patients, check patient’s insurance benefits, and collect co-payments
  • Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source.
  • Answer and triage patient phone calls
  • Other administrative duties as assigned

Requirements:

  • High School education or equivalent
  • Prior medical experience preferred
  • Must be able to travel to all UOI sites
  • Good computer skills including Microsoft office and outlook
  • Efficiently assist in the coordination of a busy office, including use of email, document scanning, and word processing
  • Ability to be professional, pleasant, cheerful, and enthusiastic demeanor
  • Ability to pay attention to detail
  • Excellent interpersonal skills including telephone etiquette
  • Motivated individual with team approach

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573.


Per Diem Radiologic Technologist

Under the general supervision of the diagnostic imaging supervisor and/or Lead technologist, you will perform x-ray examination procedures requested by UOI providers. You will also be expected to:

Responsibilities:

  • Ensure equipment is functioning properly and report any malfunctions to the lead technologist.
  • Properly Identify and prepare patients for radiologic procedures and performs x-ray exams following established protocols and procedures for patient care and safety.
  • Accurately select the correct patient, anatomy and protocols to complete exam.
  • Confirm, schedule and Log completed radiologic procedures in computer and site schedules.
  • Clean and maintain equipment and examination rooms at all times.
  • Stocks necessary medical and radiologic supplies.

Requirements:

  • One year of customer service experience in a health care setting is preferred. Special consideration given for prior orthopedic clinical experience.
  • Two years of formal training in an approved School of Radiologic Technology.
  • American Registry of Radiologic Technologist (R) (ARRT) registration or pending registration
  • Current CPR/ BLS certification
  • Demonstrate knowledge and skills necessary to provide basic x-ray procedures.
  • Knowledge of anatomy, physiology and body mechanics necessary to safely perform x-ray exams.
  • Basic knowledge of radiology equipment including safety hazards common to radiology.
  • Basic understanding of computer functions necessary to perform x-ray exams
  • Ability to communicate clearly and provide routine diagnostic imaging procedures to children, adolescents, adults and geriatric patients with consideration to cultural and developmental stages
    during the exam process.
  • Ability to establish effective relationships with providers, staff, patients and families

Interested applicants should submit their resume and cover letter to the Human Resources via email to hr@universityorthopedics.com or fax 401-457-1573.


Physical Therapy Aide

Location: East Providence, Kettle Point
Position Details: Full-Time

The Physical Therapy Aide will assist in the coordination of patient services within the physical therapy department. This position will provide clinical and administrative support to the therapists and patients.

Responsibilities:

  • Assist therapists in a busy orthopedic sports physical therapy clinic
  • Set up, put away and facilitate the use of physical therapy exercise and treatment equipment
  • Perform normal routine maintenance of equipment, maintain upkeep logs
  • Record inventory and order supplies
  • Stocking of linen for daily and weekly use
  • Assist with maintaining a clean work environment in the clinic
  • Other duties as assigned
  • Assists in scheduling therapy patients, collect co-payments (if needed)
  • Assists with scanning information into EMR
  • Answer and return phone calls
  • Check in and checkout patients from therapy appointments, as needed
  • Book patients into EMR system
  • Other duties as assigned

Requirements:

  • Active interest in athletics and the ability to perform skills required to assist patients with Basketball drills, football drills, baseball drills, etc
  • Interpersonal skills to deal effectively with staff, patients and physicians
  • Computer experience and accuracy in data entry regarding patient appointments and scheduling
  • Professional, pleasant, cheerful and neat appearance
  • Organizational skills
  • Knowledge of medical terminology
  • Ability to maintain confidentiality

Interested applicants should submit their resume and cover letter to the Human Resources via email to resumes@universityorthopedics.com or fax 401-457-1573.


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